COVID-19 UPDATE: At Alert Level 2 we are open and shipping orders . You can purchase on our website with contactless delivery. Click here for more info.

DELIVERY & RETURNS

DELIVERY

  • All other orders will incur a $7 freight charge
  • Once order has been shipped, a shipping confirmation will be sent with track and trace link.
  • Ideally provide a business address for delivery  as this speeds up the delivery of your parcel with courier doing business runs earlier in the day. For residential delivery addresses please allow an extra day.
  • Overnight delivery except to residential and rural delivery address 
  • Contact us here if you have haven't received your order within 3 working days

     

    RETURNS PROCESS

    Online purchases can be returned provided they meet our terms and conditions policy. 

    Download a returns form here.

     

     

    Important Information

    1. Shipping costs can’t be refunded
    2. You are responsible for any costs associated with returning the item to us 
    3. Your personal information will be used according to our Privacy Policy to process your refund or return.

    Download a returns form here.

    Have more questions? Contact us