DELIVERY & RETURNS

DELIVERY

• Orders over $100 receive free freight
• All other orders will incur a $5 freight charge
• Once order has been shipped, a shipping confirmation will be sent with track and trace link.
• Overnight delivery except to residential and rural delivery address (please note we cannot deliver to Waiheke Island).
• Contact us here if you have haven't received your order within 3 working days

 

RETURNS PROCESS

Online purchases can be returned provided they meet our terms and conditions policy. 

Download a returns form here.

 

 

Important Information

1. Shipping costs can’t be refunded
2. You are responsible for any costs associated with returning the item to us 
3. Your personal information will be used according to our Privacy Policy to process your refund or return.

Download a returns form here.

Have more questions? Contact us